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PC Discussion Thread About, `Black Screen' malfunctions; cause unclear |
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12-02-2009, 05:53 PM
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`Black Screen' malfunctions; cause unclear
Microsoft says some Windows PCs are suffering `Black Screen' malfunctions; cause unclear
(AP) 04:52:24 PM (ET), Wednesday, December 2, 2009 (SEATTLE) Microsoft Corp. says it's not to blame for a problem that is causing a "limited" number of Windows computers to boot up to a blank black screen. The problem is cropping up on computers running the new Windows 7 software as well as Windows XP and Vista. Microsoft says its customer service department doesn't consider the black screen problem a "broad customer issue." It hasn't identified the problem but says some malicious programs on the Internet are known to cause black screens. A British security company called Prevx says 50,000 people have downloaded a tool it offers to fix the problem. -------------------------------------------------------------------------------- * Not a good start for Windows 7. *
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